Mary is a Program Director at IDEO.org. While most of her career at IDEO.org has been focused on heatlhcare and design, Mary now leads a program that focuses on financial inclusion of poor, rural women across six different countries. With a focus on services and products, Mary helps set the creative vision for program and project teams, builds human centered design capacity with designers and partners, and designs medium-agnostic services and experiences that drive impact.
Prior to joining IDEO.org, Mary focused her career on exploring using design to create better health care experiences and outcomes. As a service designer at Kaiser Permanente’s Innovation Consultancy, Mary used design to bring joy to patients and staff members— designing new experiences and services with business partners across the organization. Her work at Kaiser Permanente has been recognized by Fast Company and Harvard Business Review.
Mary holds a Bachelor of Fine Arts in Industrial Design from Carnegie Mellon University.